Contact
Talk to the people who wrote it
Whether you're evaluating Open Exchange, planning a deployment, or need something built on top of it: book a call or write to us. You'll talk to an engineer, not a funnel.
Grab a slot on the calendar for a live conversation, or email if async is easier — either way you reach the engineers directly.
What to include
A few lines are enough. The most useful things to tell us:
- What you're building, and roughly who it's for.
- Where you are today: evaluating, prototyping, or already running something.
- What you need from us: a question, a deployment, an integration, a review.
- Any hard constraints: latency targets, jurisdiction, timeline.
Found a bug or want a feature in the open-source stack? A GitHub issue on the matching repo is the fastest route; we triage those in the open.
Security reports
Please don't put vulnerabilities in a public issue. Email us directly and we'll take it from there; the process is described in each repo's SECURITY.md.
What we help with
- Architecture consultingWe help you decide how Open Exchange fits your product, your latency budget, and your compliance setup before you commit.
- Custom configurationMarkets, tick sizes, risk limits, auth modes, cluster layout: tuned to your case instead of the defaults.
- Deployment and setupFrom a fresh environment to a running, monitored stack, with backups and runbooks in place.
- Performance tuningOS tuning, driver profiles, and load testing on your hardware, with honest before-and-after numbers.
- Security reviewsA hard look at your deployment: auth, network exposure, secrets handling, and the edges where exchanges usually get hurt.
- Legacy migrationPlanned, rehearsed migrations off an existing engine, with balances reconciled to the unit before you cut over.
- Support and SLAsOngoing help from the people who wrote the code, under support agreements with response times we'll commit to in writing.
- Team trainingYour engineers learn the architecture, the operations playbook, and the sharp edges directly from us.
- Custom feature workNew order types, connectors, or integrations built into the stack properly, not bolted on.